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Shipping and Delivery

Fulfillment by Herrschners, Inc.

To ensure the best possible service, we have partnered with Herrschners to handle the shipping of your order. Please note that your credit card statement will include a charge from them instead of this site. Satisfaction Guarantee: they are available to help with any questions you may have, including order status or return handling at 1-888-294-3929 or CustomerService@EKSuccessBrands.com.


 

Shipping and Handling Table (U.S. Only)

Order Amount 

Postage 

$0.00-$5.00

$3.95

$5.01-$10.00

$5.95

$10.01-$15.00

$7.45

$15.01-$20.00

$8.45

$20.01-$25.00

$9.45

$25.01-$40.00

$9.95

$40.01-$50.00

$11.45

$50.01-$59.99

$11.95

$60.00- Up

Free

Each additional ship-to address will incur a $4.00 handling charge.

 

Free Shipping

Orders shipped in the contiguous United States with $60 or more in merchandise automatically ship for free. Rush delivery fees still apply. Offer not valid for wholesale orders.

Rush Delivery

Rush delivery is available within the continental United States for an additional $9.00. Your order will deliver in-stock merchandise within 3 business days of shipment. Please provide a street address. No P.O. boxes. We may have items due to size or availability that are not available for rush delivery. These will be noted in the product copy as well as in the checkout. Rush charge still applies to orders which qualify for free shipping.

Our apologies, but Rush Delivery is not available on promotional merchandise.

Returns and Exchanges

If you are dissatisfied with your purchase in any way, you may return unused merchandise for a full refund or exchange within 6 months. Every order arrives with an itemized invoice and contains complete return instructions. You may also mail to:

Herrschners Returns Department
2800 Hoover Road
Stevens Point, WI 54481

Please be sure to send your package via UPS or insured Parcel Post.

International Orders
Please note the following on all orders shipping to addresses outside the United States:
  1.  It is your responsibility to pay all tariffs, duties and taxes.
  2.  Disney products are not able to be ordered outside Canada or the U.S.
  3.  All orders are subject to merchandise availability. No items will be back ordered. 
       Pre-order items not available outside the United States.
  4.  We are only able to ship to the countries you find listed (during checkout).

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